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We reply within 4 hours during business hours — 24 hours max. If we don't, your first consultation is on us.
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Common Questions
Before you reach out
Quick answers to the things most people ask us first.
During business hours (Mon–Fri, 9AM–6PM EST) we respond within 4 hours. Evenings and weekends, you'll hear from us by the next business morning — 24 hours max.
Not at all. If you're not sure about budget, just tell us what you need and we'll give you honest options at different price points. No judgment.
Absolutely. Not every message needs to be a project brief. Quick questions, tech advice, "is this even possible?" — all fair game.
You'll get a confirmation email immediately. Within 4 hours we'll reply with next steps — usually a few clarifying questions or a link to book a free 30-minute call.
Zero. Initial consultations and proposals are completely free. You only pay if we start working together and you're happy with the scope.